In this complimentary gartner webinar explores new technologies emerging design practices advances in organization structure and staffing dynamics that are leading to breakthroughs in the way people experience digital technology. Multiexperience refers to the various permutations of modality touch voice and gesture device and app with which users interact on their digital journeys.
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Democratization of technology means providing people with easy access to technical or business expertise without extensive and costly training.
Digital trends 2020 gartner. The top 10 strategic technology trends for 2020 are. Gartners digital experience trends fall within two. Gartner clients can read more in the full report the leading trends in digital experience 2020 by daniel sun et al.
Gartners top digital experience trends for 2020 in no particular order are. Gartners top digital experience trends for 2020 in no particular order are. Brian burke gartner research vp breaks down the gartner top 10 strategic technology trends for 2020 during gartner 2019 it symposiumxpo in orlando florida.
The digital technology trends 2020 graphic provides an overall view of the future spending levels current exploration phases and enterprise impact of the 15 key next generation technologies with an adoption timeline of 18 24 months. Hyperautomation is the combination of multiple machine learning ml packaged software and automation tools to deliver work. Multiexperience refers to the various permutations of modality touch voice and gesture device and app with which users interact on their digital journeys.
Hyperautomation refers to all the steps of automation itself discover analyse design automate measure monitor and reassess. Gartner has identified nine digital experience trends that organizations need to explore in 2020. Cios should consider these trends in their strategic planning over the next 12 months as the span of digital touchpoints continues to increase.
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